CM
Celeste M

1 reviews | Active since Jul 2019

11 Aug 2021, 16:23

AVOID LIGHT IN THE BOX AT ALL COSTS

I ordered a bracelet on July 5th and still have not received it and I ordered shoes on the 24th July and also nothing yet. Disappointing that the service is so bad. I will be posting everywhere that people avoid this useless pathetic company. Can't even just delivere on the service you advertise.

0
Replies (1)
Light In The Box
Light In The Box's reply15 Aug 2021, 12:32
Official
This is Customer Service Supervisor from Lightinthebox. I apologize for the concern and all the inconveniences caused. 

I had conducted new Ticket ID =***6  in our ticket center and help you tracking both packages. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.