WORST CUSTOMER SERVICE & BAD FINISHED PRODUCT

This is by far the worst experience I have ever had. The customer numbers, emails and Instagram go unanswered. I ordered mid-March and only received the complete bed in August 17. they say they deliver within 3 months but that is a lie. I spoke with Rendani, Janet and Mo in Centurion branch and all 3 kept giving me false delivery dates. After going to the shop twice to find out why my order was delayed I never received answers from Janet and Rendani. The 3rd time I went to the shop with the police because I was not receiving my order and Janet was refusing to process my refund. After that the shop courier company delivered at 21:45pm during loadshedding in pitch darkness. The headboard was not what I ordered at all. I had to return the headboard immediately. The next morning (after loadshedding) I discovered the base was also the wrong colour base. That again took a long long time to be corrected. When the right color was delivered weeks later, the headboard looked ********** like it was a rush job. I had to send that back again and wrote a review on hellopeter. As soon as my review was up, Mo in Centurion called me and shouted at me bragging about how he does not care about bad reviews on this platform. He then proceeded to tell me the headboard is fine even if it doesn’t look anything like what they advertise on Instagram and their website. Mo said the social media pictures are enhanced so that people can buy. Mo then threatened to refer me to his lawyers and to not fix the headboard because I wrote a bad review. He said i must remove my hellopeter review or else he would sue me for saying Lifestyle Home is false advertising. Following the threats I then took down my review and had to wait several weeks again for the headboard to be fixed. The 3rd delivery attempt was 17 August (5 months after placing my order & 2 months later than their advertised lead times). The final headboard still looks nothing like what was advertised. On top of that lifestyle home does not answer calls & their other phone lines are always disconnected. When you send a DM on Instagram in hopes for some answers they reply with “we’ll get back to you” and then they go completely silent. I chased this business for months trying to find out if I can rather get my money back since they could not honor their terms and conditions. Mo was rude on the phone and made a lot of false promises about delivery dates. Janet and Rendani were unprofessional sales people. Overall I would not recommend for anyone to buy from this shop. If I had know what I am getting myself into I would never have bought from this company.