Unsatisfied with service

I am very dissatisfied with the service I have recieved from Lifestyle Home. I ordered a couch and paid in full in August. I have been trying to get an update with no luck. I phoned, emailed, WhatsApp messages, Facebook, Instagram. Nothing. Miraculously I got hold of someone that informed me that they will send me an update on the delivery. Guess what? I am still waiting. I have never experienced such bad customer service in my entire life. I will certainly not suggest anyone to support them as they are only taking your money and not delivering their products.