Unresolved Refund Request and Poor Customer Service

I placed an order with Lifestyle Home on November 30, 2024, paying a deposit for a couch and bed, with the understanding that delivery would occur by February 15, 2025. However, the items have not been delivered, and I have not received any updates or communication regarding the delay.

I have reached out multiple times through emails and phone calls, requesting an update and a refund. Despite these attempts, I have not received any response from their team. The lack of communication and failure to fulfill the order is incredibly frustrating.

As a result, I am now forced to escalate the matter and request a full refund of my deposit. This is not the service I expected, and I strongly advise others to be cautious when dealing with Lifestyle Home