UNDELIVERED ORDER AND SERVICE DELIVERY

I ordered a headboard on the 14 September 2021; I made follow up 6 weeks later as I was informed it would take 6 weeks to complete. I kept on being sent from pillar to post until I was informed, I need to pay a delivery fee which was never part of the initial order. I tried calling Lifestyle on their cell numbers, landline and even a different branch in KZN but to no assistance whatsoever. Today the 02/12/2022 I still have not received my order. I sent an email requesting for delivery on the 28/11/2022, which was responded to with " The above has been noted with thanks..." I made follow up the following day 29/11/22 and no feedback to date.

I was frustrated, upset, disappointed and everything else in between, I finally calmed down a year and 3 months later and there is still no urgency or service delivery from Lifestyle Home.

Can I please get my refund as previously requested as I am not getting anything else from you, I want absolutely nothing to do with them and have even unfollowed them on all social platforms.

Hello Peter please intervene