Terrible company and terrible customer service

Worst customer service. I have ordered, and paid in full and paid for delivery after I phoned to make sure that they will be able to deliver my order. I was told that my order will only take 3 months. Suddenly my order disappeared from the online site and I had to struggle to get hold of them to find out what was going on and where my order was. It took me weeks to get someone that helped me. After that I had to constantly phone, email and WhatsApp them to get information from them because I couldn't track my order on the site seeing that my order was taken off. Again, no one answered the phone, WhatsApp messages or emails. Eventually, in middle December someone phoned me and assured me that they will contact me in January to deliver my couch. Once again I directly asked them if they will be able to deliver and the man assured me that I will have my couch before end of January. Yesterday, 30 January I had to once again email, WhatsApp to find out when my couch will be delivered because no one has contacted me in this regard. Today, Lifestyle Home phoned me, saying that they will not be able to deliver my couch anymore because they done have trucks and they will pay my fee for the delivery back. And if I want it to be delivered I will have to pay more??? Does not make sense?? I demanded that they refund me completely because I can't wait for 5 months and then they refuse to deliver. No one has gotten back to me to arrange to give me a refund. I have never had such bad customer service from any place before. They do not care about their customers and do not communicate. They are rude when you do get hold of someone over the phone and aren't really happy to be of assistance. DO NOT support this company because you will not get your product that you ordered. They make empty promises and waist your time and money.