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Sandile S

1 reviews | Active since Feb 2012

07 Dec 2024, 08:35

Poor service and slow delivery

Worst company to work with. Stay away! They make promises they never keep. Promised to deliver a dining set by 20 November, and they haven’t been providing any updates even after missing all the deadlines. Phoned them 3 weeks before the planned delivery date for an update only to be told then that they don’t have the stone top that I paid for so I had to settle with a plan B… mind you this is after 5 weeks after having placed the order, so when were they planning to tell me? It’s now 7 December and still no update even after I reminded them 2 days ago… they keep saying they are waiting for an update from production. They are so quick to take money but delivery is non existent. They don’t communicate and timelines mean nothing to them… Order at your own peril… not worth it.

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Replies (1)
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Sandile S's update12 Dec 2024, 17:39
Reviewer Update
The dining set finally got delivered today and the quality and workmanship is shocking. It’s just the disrespect for me that they saw it fit to deliver such a terrible piece of work. It came with a scratched and permanently stained stone top as though it was picked up from s****. The base of the table frame is weak and unstable making the whole table wobbly. I just want my money back.