Poor business etiquette.

I am extremely disappointed with the service received from Muji Lifestyle.

A headboard was purchased and scheduled for delivery, however it was not delivered as promised. What is even more frustrating is the complete lack of communication. MY calls have gone unanswered and my WhatsApp messages have been ignored.

This is not only unprofessional but reflects very poor business etiquette. Customers deserve to be kept informed, especially when there are delays or issues with delivery.

I expected a much higher standard of service, and this experience has been both inconvenient and disappointing. I would appreciate urgent feedback and a resolution to this matter.