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Nikki R
1 reviews | Active since Mar 2024
05 Mar 2024, 13:25
No Customer Service
Purchased furniture online on the 29 December. Did not receive any email confirmation/sms or a phonecall. To date I have no order number or invoice number and there is noway to reach a competent customer service member. No idea if I will receive the furniture that I paid for. No help on the Whatsapp line, IG channel or email.
Helpful (0)
Replies (3)0
Replies (3)
Lifestyle Home's replyOfficial
07 Mar 2024, 09:30Good day Nikki,
We apologize for the inconvenience you've experienced. We take your feedback seriously and are currently investigating the issue with our customer service team. Please provide us with your order details via direct message, and we'll prioritise resolving this matter for you promptly. Thank you for bringing this to our attention.
Lifestyle Home Team
We apologize for the inconvenience you've experienced. We take your feedback seriously and are currently investigating the issue with our customer service team. Please provide us with your order details via direct message, and we'll prioritise resolving this matter for you promptly. Thank you for bringing this to our attention.
Lifestyle Home Team
Lifestyle Home's reply07 Mar 2024, 09:30
Official
Good day Nikki,
We apologize for the inconvenience you've experienced. We take your feedback seriously and are currently investigating the issue with our customer service team. Please provide us with your order details via direct message, and we'll prioritise resolving this matter for you promptly. Thank you for bringing this to our attention.
Lifestyle Home Team
We apologize for the inconvenience you've experienced. We take your feedback seriously and are currently investigating the issue with our customer service team. Please provide us with your order details via direct message, and we'll prioritise resolving this matter for you promptly. Thank you for bringing this to our attention.
Lifestyle Home Team
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Nikki R's updateReviewer Update
13 Mar 2024, 20:391 week later and the "investigating" is still going. Have not heard a word from them.
To the public, don't waste your money & time purchasing from this company. I have opened a case of ***** at the police station.
To the public, don't waste your money & time purchasing from this company. I have opened a case of ***** at the police station.
NR
Nikki R's update13 Mar 2024, 20:39
Reviewer Update
1 week later and the "investigating" is still going. Have not heard a word from them.
To the public, don't waste your money & time purchasing from this company. I have opened a case of ***** at the police station.
To the public, don't waste your money & time purchasing from this company. I have opened a case of ***** at the police station.
NR
Nikki R's updateReviewer Update
24 Mar 2024, 20:59No word from this company. No replies on social media, email or Whatsapp.
I have sent a complaint to the Consumer Protection Act.
Do not buy from these ****mers.
I have sent a complaint to the Consumer Protection Act.
Do not buy from these ****mers.
NR
Nikki R's update24 Mar 2024, 20:59
Reviewer Update
No word from this company. No replies on social media, email or Whatsapp.
I have sent a complaint to the Consumer Protection Act.
Do not buy from these ****mers.
I have sent a complaint to the Consumer Protection Act.
Do not buy from these ****mers.