WH
Wilma H

1 reviews | Active since May 2022

11 May 2022, 16:12

DO NOR ORDER!!!!!

Please spare yourself the frustration to order furniture via the web from the company Lifestyle Home

Firstly, the delivery took place end of March'22 for an order placed in November'21, after numerous calls to secure the delivery.

Bigger frustration is yet to come; the delivered couch was a great disappointment for it was delivered in the wrong color, had bad workmanship, appear to be a second-hand product because of scratch marks on the couch and ottoman footing, and clearly not the same couch as advertised on the web.

I immediately contacted the company, remember the end of March (today is 11 May), since 24 telephone calls and more, multiple Emails the company blatantly ignored my request to get the couch returned for a refund. The client relationship/communication is much lower than a 1-star rating, it is nonexistent.

Reading through the lines you may sense my frustration, but my rating is merely based on facts and not on frustration as such.

I am now at the point to take legal action and hopefully get success from that

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