Disappointed in Service and ''Customer Care''

Its such a disappointment! I'm a Interior Designer thinking I would support a smaller business/ manufacturing company, but clearly I was wrong. I ordered a couch through Lifestyle Home for a client who was looking for the perfect couch and size to fit into there living room, when coming across Lifestyle Home my client was impressed with what they had to offer on there website and in store. The ordering process in store was smooth, but after payment was made there was no communication from Lifestyle Home with regards to status of order and when to expect delivery or pick up, phone numerous times and every time someone answered they put the phone down mid conversation. Its been over the 70 day waiting period and still no order received. Its so disappointing to keep my client waiting and not knowing when their order from Lifestyle Home will be received or ready, and we are still waiting. With this experience learnt I will not use Lifestyle Home nor refer them to anyone in my industry.