BROKEN PRODUCT DELIVERED.

Very very bad experience!!!!

We ordered a "bespoke and luxurious" (as claimed) TV unit on the 11th April 2023. Months go by with no communication on production progress of our order. The numbers provided on their platforms either goes straight to voicemail or random person will answer if you lucky and unable to provide an update of your order.

Fast forward to 19 August 2023, A sales consultant calls to let us know our order is ready for collection at a storage unit in Tableview, Cape town. Upon receipt, the product was not up to quality standards. It appears that they used old wood material to make our product, The product was dirty and full of fingerprints and koki-marks. They didnt even bother to clean up saw dust inside the cupboards, *****s were missing and the doors were faulty and full of holes.

Since 19 august we were trying to get hold of a consultant to assist us with a return/refund, Again, no emails or phone calls were answered. Eventually, we got hold of a very arrogant and rude guy named Mustafa. He made promises to attend to our situation but got dragged along for almost a week with no feedback/update.

Luckily for us they have a showroom in CPT and we took it to them, demanding a refund. They promised to email us a confirmation of refund being processed, and to date nothing has been received. We have no hope of getting our money back.

If you are reading this, DO NOT WASTE YOUR TIME AND MONEY WITH LIFESTYLE-HOME. Will never purchase from them again and would not recommend them to anyone.