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elliot M

1 reviews | Active since Sept 2013

28 May 2020, 21:17

Your security guard said i am brainless

I drove to Casternhof early this year, after being released from another hospital. I was in terrible pain after the operation I had. I was barely able to drive and had even packed my bag for admission. I arrive at the hospital only to be met by a very hostile Zimbabwean security officer who said i am brainless. I was barely able to walk but i made my way to ER and was helped by a very polite lady and attended to by Dr Ndlovu who to this day I remain grateful for. Your security could have even tried to offer me a wheelchair than attack me how he attacked me. I was shocked and had no energy for fight him.

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Replies (1)
Life Healthcare
Life Healthcare's reply02 Jun 2020, 15:33
Official
 
Hi Elliot, 
 
Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon. 

As this matter involves personal information and data, we cannot share any updates via Hello Peter. 

Please don't hesitate to contact us should you not hear anything.