1 reviews | Active since Feb 2018
WORST PLACE TO DELIVER YOUR BABY
My experience with giving birth at this hospital should be something I wish no other mother has to go through. For starters let me commend the gyne Dr Mugwede as well as the nurses working on the normal maternity ward, Dr and those nurses are very nice, very trustworthy and transparent, they actually care about you and your baby. As for the Paeds Dr Lelaka and the NICU nurses; they are probably the most horrible people I have come across in my life. First Dr Lelaka has zero ethics and transparency when it comes to the treatment of your baby. She will not give you proper updates about what they will do and over how many days they will do it, she tried to keep your healthy baby in the NICU longer than needed and I assume she gets paid more for doing this. You have to drag information out of her because she will not give you proper answers on the actual problem rather she speaks to you as if your are stupid and she holds herself so high and mighty. She has zero sympathy even though she is working with NEW MOMS AND VERY SICK BABIES. I have never met a paeds Dr that is so disrespectful and just an outright horrible human being towards new moms. She makes you feel less than. She will make you feel bad about your choices and decisions. And the NICU nurses are not any better. I don’t want to generalise but I had need in contact with 5 of them in the NICU and all 5 of them had the same attitude as Dr Lelaka, thinking they are so much better than the patient, or the patients family. Disrespectful and zero sympathy towards us. I had one of them call me “difficult” because I could not stop crying after realising that they had been withholding so much information from me. That’s not how you speak to a patient, in any circumstance. I did not get to hold my child for longer than 10 minutes for my entire 4 days stay at the hospital. My husband did not get to have any bonding with my child. My family did not get to see my child. And all they kept feeding us was “we are monitoring him” you deprived me of the first time birth giving experience and I absolutely HATE you for that.
Thank you for bringing this to our attention. We apologise for the negative experience. Please advise which Life hospital this was so we can escalate to hospital management.
Thank you for bringing this to our attention. We apologise for the negative experience. Please advise which Life hospital this was so we can escalate to hospital management.
