KN
Kay N

1 reviews | Active since Dec 2024

28 Oct 2025, 17:14

Worst hospital to get help at

Worst experience of inhuman treatment of a hospital that should care about humans or anything walking barefoot. My mother was taken to the hospital only for them to treat her badly. I was required to make payment for admission casualty i asked to charge so I can transact which I was told they cant help cool i took out my PC and made payment. As soon as i made payment they wheeled my mother into triage this means if the payment was done then she would still be chilling by the passage with no attendance. The Dr consulted and ministered medication i asked the nurse if I can give my mom food to eat as she is diabetic before meds I was told either she eats or not really doesn't matter. We got discharged the nurse walkins asks my mum to get off the bed as drowsy as she was i carried her out of the bed as we were told to leave now I asked with no wheelchair she just look imagine a 6 month pregnant lady carrying a drowsy person in their care because they needed the bed and there's no need for my mum to be in it when not needed. Personally I'd rather fit or hurt next too to the hospital and not walk into the hospital its okay.

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Replies (1)
Life Healthcare
Life Healthcare's reply29 Oct 2025, 09:02
Official
Dear Kay N, Your review concerns us. We assure you that this is not the standard of service and care that we strive to provide to our patients. For this, we do apologise. Please send your contact details by following the link, https://lifebrand.goreview.co.za/goreview-crm?revid=2s9tu9A6 so that we can contact you regarding your experience. We do hope to turn this around for you. Many thanks, Life Healthcare