Worst hospital group.

My wife gve birth at Life Healthcare Peglerae Rustenburg on yhe 22 of July. I have aaked them for a full statement so taht I can claim from my gap cover every time I phine they guve me n different email address where I need to ask for the statement. I went in to the hospital 3 times asking them to please help. Still I have not yet received a statement. Their people are *********** rude and don't want to help.