NR
Nicole R

1 reviews | Active since Dec 2017

30 Sept 2022, 22:07

Worst hospital ever

Have been admitted at life flora and it's bizarre I know this hospital as a reputable hospital I have made this his my hospital for my primary hospital for the past 3 years with no complaints but now the nurses here especially the ones ones who help patients with hygiene.As a patient with seizures that are severe I reported that the night nurse sleeps during the night and I can feel that I had a seizure in the morning because my tongue would be painful they addressed the issue with her then she came and told me how unhappy she is with me coz she has never denied to assist me. I told her the problem is not assisting me the problem is sleeping and not recognizing that patients need her help in the room because other patients(old people) scream their lungs out for help she tells them they are making noise when other colleagues she acts all sweet and innocent her name is ziphora from unit d third floor ziphora. To add to this she even forced me to walk a after a lumber puncher even after asking asking her for a bed pan she said it's been long enough I explained to her that I am still in a lot of pain and she did not care I walked there like a skeleton.... The other day she was even forcing me to sleep naked even though I i was on my period saying my temperature is high even after the doctor instructed for me to be given a blanket. I have been reporting this issue yo the her supervisors nothing seems to change in her attitude... I have never felt like this in network of hospital I feel like I am in a public hospital or filling an RTH Form and go die at hone coz I can't deal with it anymore

And nurses nurse in this ward like to ridicule other people in vernacular language especially elderly

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Replies (1)
Life Healthcare
Life Healthcare's reply03 Oct 2022, 11:49
Official
Hi Nicole,

Thank you for getting in touch. Please be advised that we have shared your contact details and escalated this matter to hospital management, someone will be in touch soon.

Please do not hesitate to contact us should you not hear anything. 

Regards,
Life Healthcare Digital Team