Worst health care ever!

Very poor service with this hospital. You are taking a risk sending your loved one to his hospital. My mom is 79 and had a fall. She admitted to this hospital on a Sunday night after hours. During my mom's stay at this hospital, many scans and tests were performed, some without the medical aid's authorization. The nursing staff treated my mom like a rag doll - roughly washing her frail skin and hurting her and they had the audacity to say they want to report my mom for not having clean clothes while she had clean clothes with her every single day! She was admitted on a Sunday night, she spent a week in this hospital with the "attending physician" Dr Sobeng Ntlokotsi seeing her once and never again. When I contacted this Dr Ntlokotsi to inquire on my mom's condition and treatment plan, she was rude and outright unprofessional stating that I must ask my sister for an update on my mom's health because she is busy and cannot talk to every family member for an update! That after seeing my mom once. There was no treatment plan in place, and the nursing staff started following their own treatment plan. This has caused my mom's health to deteriorate rapidly. We did however receive excellent service from Dr Brits. On Monday, Tuesday and the Wednesday morning, my mom was able to reply to text messages and to feed herself, on Wednesday afternoon, she started showing signs of slurred speech and started losing almost all her mobility. A scan performed on the Thursday indicated a "suspected aneurysm" which to us indicated my mom must have had a minor stroke in hospital! You should beware of sending your loved ones to this hospital and if you do, if Dr Sobeng Ntlokotsi is the "attending physician", please immediately ask for another doctor to assist as soon as possible. Please Life HealthCare, you can do better than this! My mom is now in a Netcare hospital and receiving better treatment.