MW
Marochelle W

1 reviews | Active since Dec 2025

02 Dec 2025, 12:49

WORST EMERGENCY STAFF

WORST hospital you could ever take a loved one or your child to! You should have spend less money on a fancy new emergency unit and more money finding proper staff! Waiting 3 HOURS with a 3 year old at an emergency unit is absolutely ridiculous! Let me tell you what they did for us in the almost 4 hours we spent there, after an hour and a half they took her vitals AN HOUR AND A HALF!!!! Then we waited another two hours to see a Dr, if he examined her for 40 second it’s alot, only said she’s fine turned around and walked away!!! There were an elderly man passing out on the floor not one single nurse came to help, the people in reception (patients) helped him up. There was a young girl vomiting non stop for hours also not helped for HOURS! A beautiful renovated unit means absolutely nothing if the service is up to ****!!!!

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Replies (1)
Life Healthcare
Life Healthcare's reply03 Dec 2025, 09:13
Official
Dear Marochelle W, We appreciate you bringing this to our attention. We apologise that our service did not satisfy your expectations. We would appreciate the opportunity to find out what contributed to your low rating. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=KxW4POHl so that your feedback can be addressed directly to the appropriate person. We look forward to hearing back from you. Many thanks, Life Healthcare