Wilgeheuwel Life Healthcare

Following my post on 26 February I received a call from Wilgeheuwel Life Health care, requesting information to do the refund. the information was submitted on the same day , again requesting clarity on questions raised since December. I have done follow up after follow and to-date my emails have not been acknowledged or any reply received COME ON WILGEHEUWEL LIFE HEALTH CARE WHERE IS YPUR SERVICE???????? PLEASE MAY I RECEIVE FEEDBACK