1 reviews | Active since Mar 2015
Wilgeheuwel Hospital still doesn't care for their patients
Well, I said i'd never go back there but my orthopaedic surgeon operates there so I felt I had no choice. The whole experience was horrific!
Firstly I was only in for 2 days and 1 night so you wonder, what can go wrong in such a short time? The answer is everything!
Day one, both my cell phones miraculously disappeared when I distinctly remembered where I had put them. The one male nurse barged in because of the stink I was making, grabbed my backpack and began throwing things out. I was not watching but guess where I found them? In that bag with both ringers turned off.
Day 2 the day of my surgery. I was taken to and back from theatre by the same nurses. Once back in the ward, I was not offered food, even though it was waiting on a tray at the door, left to lie in a dirty bed and not even asked if I felt ok. I took it that they were busy but a hour later I had had enough. I called them and said I wanted to talk to the unit manager . Then they jumped around! I was cleaned and fed.
I spoke to the unit manager, who was shocked! She went to speak to them and after admitting they had neglected me, apologised to me. I hope NEVER have to go back there again!
