Wilgeheuwel hospital service gets a zero

Wilgeheuwel hospital Zero after service. For two days trying to get hold of the accounts department. No-one available. You are told EVERYONE is out both days. On the first day speak to a supervisor who says they have actioned your request...... nothing!!!. I say to the receptionist that I want to speak to a human yet they put me through to voicemail. Get told no-one availbe right up to executive level!! Leave a complaint on two different platforms that your website gives..... nothing again!!! How do you run a hospital?