HP
Helene P

1 reviews | Active since Nov 2024

12 Nov 2024, 16:53

Wilgeheuwel Hospital ACCOUNTS

Although we received excellent service from the Doctors and Nurses at Life WILGEHEUWEL hospital I cannot say the same for their accounts department. It's been n 3,5 months since I was admitted and our account calculated wrongly. I've sent numerous emails to no avail (for 3 months)... Resulting in us forfeiting our reimbursment from GAP cover due to VERY POOR service. This is really upsetting.

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Replies (1)
Life Healthcare
Life Healthcare's reply13 Nov 2024, 08:30
Official
Hi Helene P, Thank you for taking the time to get in touch with us. Kindly send us your contact details, by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=bjLZ0NW9, and it will be escalated to the appropriate department to investigate. Someone will contact you in due course. We hope to hear from you soon. Many thanks, Life Healthcare