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1 reviews | Active since Jan 2020

01 Aug 2022, 17:09

VISIT 2022/08/01

Good day,

I am here by querying regarding the visiting hours for maternity. Life healthcare and Netcare have always before covid had visiting times from 8am-8pm for fathers with covid I'm aware it was 3pm-4pm and 7pm-8pm. The thing is all restrictions on covid-19 has stopped. Even though the hospital deals with covid patients there is no reason to keep me or any father from seeing the mother and baby when we want to. I have to arrange transportation to come to life brenthurst. Yesterday my wife gave birth at your hospital. Today i came here at 3:30pm as it was the soonest I could arrive and was chased out and asked to leave after 4pm by the maternity staff. This is unacceptable as you cannot stop a father from seeing his wife and newborn when he can.

Please advise accordingly.

Regards Gaven

0
Replies (1)
Life Healthcare
Life Healthcare's reply08 Sept 2022, 17:19
Official
Hello Gaven,  Thank you for getting in touch, we are sorry to hear about this experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon. As this matter involves personal information and data, please note that we cannot share any updates via Hellopeter.  Please don't hesitate to contact us should you not hear anything.