KM
Khensani M

1 reviews | Active since Jun 2013

15 May 2023, 14:29

****** Vibes at Die Wilgers hospital

****** Vibes @ Due Wilgers hospital MRI unit. If I wanted to wait over an hour an a half for an appointment set by the department I would have gone straight to Stanza clinic and not have my medical aid pay for this horrible favourism ****** service. If you are black the MRi department will speak to you in a dismissive tone and make you feel that just because you are black you will just have to accept to wait for hours on end to be serviced. She will then proceed to pass over whites who arrived behind you to be assisted and if you enquire she will again in a dismissive tone tell you to just wait. So basically in Die Wilgers if you are black you should not even dare complain because your money is *****ed. I am soo disgusted I will have to pay for this level of dismissive treatment and service

0
Replies (3)
Life Healthcare
Life Healthcare's reply15 May 2023, 14:59
Official
Hi Khensani,

Thank you for getting in touch. Please be advised that we have shared your contact details and escalated this matter to hospital management, someone will be in touch soon.

Regards,
Life Healthcare 
KM
Khensani M's update15 May 2023, 17:06
Reviewer Update
@Sorita ...thank you so so much for your prompt response via both call and physical. Indeed you kept to your promise on this reply. I was very shocked at the treatment of one of your affiliates but you showed and confirmed that everyone of every colour is welcomed @Die Wilgers. We need more of you please. Thank you again
Regards

Life Healthcare
Life Healthcare's reply16 May 2023, 09:06
Official
Thank you for the update.