1 reviews | Active since Aug 2026
Unprofessional business.
I have been trying to receive a motivational letter from the life healthcare group since June for my son’s hospital stays. We are on a network plan with our medical aid. The network hospital was full so he was admitted at Life Wilgeheuwel. We were assured that the letter would be provided. After lots of unanswered emails. The doctor in the emergency room gave me the email to a Tina for assistance. I logged the request to Tina on the 15th of July, to which I received no response. I did a follow up the following week to which I was advised it takes 30 working days but they will escalate my request as urgent. 30 working days from the 15th of July was the 27th of August and surprise surprise, I STILL DO NOT HAVE THE LETTER.
This has become a tedious process of constant check ins and absolutely no feedback from anyone!!
Your review concerns us. We strive to achieve clinical excellence and quality care, and we are sorry to hear that you were disappointed by our efforts.
We would appreciate the opportunity to find out what contributed to your low rating. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=9EjwSir3 so that your feedback can be addressed directly to the appropriate person.
We hope to hear from you soon.
Many thanks,
Life Healthcare
Your review concerns us. We strive to achieve clinical excellence and quality care, and we are sorry to hear that you were disappointed by our efforts.
We would appreciate the opportunity to find out what contributed to your low rating. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=9EjwSir3 so that your feedback can be addressed directly to the appropriate person.
We hope to hear from you soon.
Many thanks,
Life Healthcare