bM
bongi M

1 reviews | Active since Nov 2013

05 Nov 2019, 08:45

Unknown debt.

I received an sms from a strange number advising me to pay or i will be handed over. I am not sure how the people received my personal info as no consent was received from me. i sent an email which was ignored. When I called they advised they work with hospitals. I was hospitalized over two years ago and if there were outstanding amounts. The least the hospital could do is to call me themselves, write a letter and email or post. i have been calling their number to no avail. I am not at all impressed with them. Do they not have an accounts department?

0
Replies (2)
Life Healthcare
Life Healthcare's reply08 Nov 2019, 08:24
Official
Hi Bongi, 
 
We are sorry to hear about your experience. 
Please send the name of the hospital and your details so that we can get in touch and provide you with feedback. 
As this matter involves personal information and data, we cannot share any updates via Hello Peter. 
bM
bongi M's update08 Nov 2019, 08:42
Reviewer Update
The Hospital in question is RoseAcres in Primrose.