GJ
Gideon J

1 reviews | Active since Aug 2017

26 May 2023, 09:56

Terrible service.

Good Day. I have an account issue and have been requesting to a statement to be sent to me from Wilgeheuwel Hospital for treatment for my son. My request have been ignored and now I am being threatened by lawyers. Firstly the Hospital used the incorrect codes to admit my son and we ended up with a massive hospital bill and each and every time we get an account we paid it then suddenly there is another account. I have now stopped payment up until I receive what I requested.

This has been ongoing since 2021 and the service received from the admin department is pathetic.

0
Replies (1)
Life Healthcare
Life Healthcare's reply26 May 2023, 12:31
Official
Hi Gideon,

Thank you for getting in touch. Please be advised that we have shared your contact details and escalated this matter to hospital management, someone will be in touch soon.

Regards,
Life Healthcare