TERRIBLE SERVICE

I paid a bill I received from Chatsmed in full on the 28/05, and emailed my Proof of payment to Ashnee Gengan, Pravin Madanjith and Shailen Naidoo on the very same day at 12:35 PM, asking them to acknowledge the payment. I received no response, and sent a second email the next day, 29/05 at 08:37 AM. I still received no response, 3 days later, and sent a 3rd email on the 02/06 at 08:41 AM. I have still received no response, 11 days later.

If the above 3 mentioned Administrators were present at work for the period 28/05/2018 – Current, and their email addresses/ systems were working fine, then their inability to send at least one reply/ acknowledgement to my many emails, would need to be identified as Blatant disrespect, Arrogance and Service Failure.

I then decided to call in directly on Friday,08/06 - which was even worse than I expected. The Admin department just rang continuously, I tried again, and again. On the 4th attempt, I was assisted by a lady (Priya) who said that the manager of Admin (Mr Chetty), along with ALL administrators were unavailable. Do they ALL take lunch at the same time??? Seriously???

I then gave Priya my name, id number, contact number, and all the dates of my emails, and people I dealt with, and she assured me that Mr Chetty, would call me as soon as he gets back.

Guess what??? Im still waiting…

Now you tell me, who would even want to deal with a hospital that has an admin department like this???

I want my Paid up letter ASAP!!!