NG
Nathi G
1 reviews | Active since Jan 2020
07 Jul 2020, 11:01
Terrible and humiliation service
Received extremely terrible service from Rose Acres Hospital( Lancet Laboratory). I brought my staff for COVID testing after they were referred by the doctor. The service from the Testing Staff was very rude and terrible in such a way that everyone in the que knew that my staff came for COVID testing. I called the Hospital(Keke) line to complain and she sent two Nursing Sisters (Afrikaans Ladies) who were equally as rude as their fellow white employees. We were later assisted with no apology at all after the great humiliation we received.
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Replies (2)0
Replies (2)Life Healthcare's replyOfficial
07 Jul 2020, 11:37Hi Nathi,
We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.
As this matter involves personal information and data, we cannot share any updates via Hellopeter.
Please don't hesitate to contact us should you not hear anything.
Life Healthcare's reply07 Jul 2020, 11:37
Official
Hi Nathi,
We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.
As this matter involves personal information and data, we cannot share any updates via Hellopeter.
Please don't hesitate to contact us should you not hear anything.
NG
Nathi G's updateReviewer Update
07 Jul 2020, 12:39Thank you for your speedy response.
NG
Nathi G's update07 Jul 2020, 12:39
Reviewer Update
Thank you for your speedy response.
