MM
Madodanzima M
1 reviews | Active since Feb 2014
20 Nov 2019, 12:08
Tedious admission process
I've been waiting for over 45 minutes to get admitted at Life Carstenview Psychiatric Clinic. My medical aid Discovery Health approved my authorization for this morning yesterday already and I'd already spoken to my Psychiatrist. It is so frustrating because I have just been sitting here whereas I could've already consulted with my Psychiatrist and Psychologist
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Life Healthcare's replyOfficial
03 Dec 2019, 15:36Hi Madodanzima, Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon. As this matter involves personal information and data, we cannot share any updates via Hello Peter. Please don't hesitate to contact us should you not hear anything.
Life Healthcare's reply03 Dec 2019, 15:36
Official
Hi Madodanzima, Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon. As this matter involves personal information and data, we cannot share any updates via Hello Peter. Please don't hesitate to contact us should you not hear anything.