SMVc
Su Meng Valerie crowie

1 reviews | Active since Feb 2011

12 May 2025, 15:24

Stay away from Life Hospitals!!! ****** and don't know how to do their jobs!

I am absolutely shocked with Fourways Life and Wilgeheuwel life hospitals.

First, I will start off with Fourways Life.... I received a bill which I did sort out via EFT and then made 2 additional payments via the ATM cash Deposit at the banking ATM. I used the reference number they gave me. I did not however keep the papers as thought they would be privy enough to look for the reference number on their banking side. I have been bombarded by phone calls from a company called revco constantly whom obviously don't know how to check their finances and for the reference number used!!!

Now, for Wilgeheuwel... I made a cash payment at the ladies who sit by the hospital, to my surprise I get phonecalls saying there is money still outstanding and they never received any monies?? That obviously means the lady stole the money?? Would it be better for me to open a police case as to find out what happened to the money I paid the lady as I paid it in cash. I am pretty sure if you looked at your cameras you would see I was there and did do the payment!!!!

I am utterly disgusted with both hospitals.

Good luck trying to get through to fourways life finance department at the hospital, they never answer their phone!!!

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Replies (1)
Life Healthcare
Life Healthcare's reply19 May 2025, 08:53
Official
Dear Su V., Thank you for sharing your feedback with us. We sincerely apologise for the issues you have encountered at Fourways Life and Wilgeheuwel hospitals. Please could you follow this link https://lifebrand.goreview.co.za/goreview-crm?revid=RfDfUYkA to leave us your contact details, so that we can get in touch with you. Best regards, Life Healthcare Team