Shocking service

<div>Good day to you 3rd time we're having disgusting service from a medical care provider I brought my mother Mrs Greer Brooks to Life Bedford on Saturday to the casualty for severe back pain... The staff there were great to deal with... However I was told by the staff that no visiting was allowed at all.. So I accepted that and went home to collect her clothing etc and then had to drop the bags at the desk just inside the door..hoping it would get to her with all the items in the bags... Not at all impressed with that set up. My mom was admitted for management of her pain into a pediatric ward which is not where she was supposed to be and the doctor was very annoyed when he found that out. On top of that she was prescribed intravenous medication to help with the pain by the attending doctor which to date has STILL NOT BEEN ADMINISTERED!!!!!!!!! YOUR STAFF ARE ***********!!!! She was eventually moved to Tulip ward and received no assistance with her bags etc and she's in pain and can barely walk so when I went to visit her (after my mom told me there is visiting from 3 to 3.30pm) I had to help her unpack. Then there was no tray prepared for her breakfast. The doctor who is a physician eventually saw her at 05h45 this morning to tell her he was handing her case over to someone else... She's had her MRI and Xray which she found excruciating painful and when she asked for pain relief was offered panadoes... Seriously panadoes they do absolutely nothing and especially not for the pain she's in... This is literally a year down the line from when my dad was in this hospital and we also had shocking treatment... This will be the very last time that we use the hospital as nothing has improved since 2019 and Covid is not an excuse for bad management... We are not the only one's who are complaining. I personally know of two other patients that were badly treated what on earth is going on there this is supposed to be a a decent private hospital and it's barely better than the state hospitals.... I want her prescribed medication administratered before visiting hours today or you will be dealing with me in person I will also be putting this complaint onto Hello Peter as I told anyone I've met with a complaint..... I also want to know why no one has managed to get hold of the neuro surgeon Dr ****&nbsp; as he's not yet bothered to visit my mother and advise in treatment... Do I need to move her elsewhere????? Email sent to the hospital...&nbsp;</div>