1 reviews | Active since Jun 2016

08 Jun 2016, 07:50

Shocking Service

<p>I went to Casualty on Sa****ay 4. June 2016 for severe backpain, after being put in a treatment room that looked more like a store room with another lady, the nurses tried to place an introvenous drip bursting 4 veins in my hands and arms, after which the Doctor finally got it right. I mentioned to the doctor that I suspected I had kidney stones but was not sure, so I was given pain medication and told I would have to wait as the X-rays and scans were down, we waited until after 5 (3,5 hours) to finally get the scan done, which the radiologist report ruled out kidney stones or urinary infection, I was given a script for pain medication and paid and got released. 4 Days later and I am still in excrutiating pain I call for a follow up consult as the pain is not going away even with the prescribed meds. I am told after being billed R 892,90 for the casualty consult and get this R935,00 for the "treatment" room and meds - I was told I would have to pay for another consult as 48 hours had past and I shouldve come in then for a follow up!!!! NOBODY made me aware of the fact that if I was still in pain I should return within 48hours nor was I properly diagnosed - so almost R2000 later I still have no idea whats wrong with me.... and they want me to pay for a whole new consultation!!!! WHAT A *******!!</p>

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