JB
Jayson B

1 reviews | Active since Jul 2025

24 Nov 2025, 08:45

Rude staff

To whom it may concern,

I am writing to express my dissatisfaction with the service I received when contacting your hospital. I called the number listed on Google, and the person who answered was extremely rude and unprofessional. Their attitude made it very difficult to ask a simple question, and I felt completely dismissed.

After that, I contacted the pharmacy hoping for better assistance, but unfortunately the staff member I spoke to was also rude and unhelpful. The tone and manner in which I was spoken to were unnecessary and unacceptable, especially coming from a healthcare facility where professionalism and courtesy should be a priority.

I am deeply disappointed by this experience and hope that this matter will be addressed so that future patients and callers are treated with the respect they deserve

0
Replies (1)
Life Healthcare
Life Healthcare's reply24 Nov 2025, 09:56
Official
Dear Jayson B, Thank you for bringing this to our attention. We apologise that our service did not satisfy your expectations. We would appreciate the opportunity to learn more about your experience. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=H78FIB4R so that your feedback can be addressed directly by the appropriate person. We look forward to hearing from you. Kind regards, Life Healthcare