RUDE AND OBNOXIOUS

<div>I have an urgent matter to address regarding care given to my brother at the Life Wilgeheuwel Hospital in 2014. My mother (main member on the medical aid) has called since the 27th of April requesting the account billing for the stay at Life Wilgeheuwel. I then decided to call myself and request for the account, and was assisted by a very rude and unprofessional. Her service was very distasteful and seemed very irritated when I called in to request for this account. She then proceeds to tell me that i will receive the statement by C.O.B today. However prior to me talking to her a request was already made WHY IS IT TAKING THIS LONG JUST TO RECEIVE A STATEMENT????? As for the attitude and rude demeanor that came along with this phone call is absolutely unacceptable. Please can I be assisted Kind Regards</div>