Rotten attitude at wound clinic, Life flora, constantia kloof

I received a call from the Wound Clinic at Flora in Constantia Kloof. I returned the call on behalf of a patient who needs an appointment. The person I spoke to had a rotten attitude when I mentioned that I received a call. The person curtly responded that she could not say who called even when I mentioned the patients name. I asked as to whether there was anybody who would know or if there was a patient record and she said a simple "No" or " I didnt call". So, it was simply that she did not want to help in any way. Thats the impression that I got. Not going to recommend anybody else to this ******* attitude. Will someone competent please attend on this very rotten service.