Reported my account dispute incorrectly invoiced from Life Vincent Pallotti Hospital Cape Town, January 2022

Good day Nickita Pillay and Team

I am writing to you about my dispute for Acc Number: *** that was not resolved yet.

It was brought to my attention that I owe a Medical Account Number: ***, R1,403.84 and this was my second account on the 21 April 2022. So what happened on this day at Life Vincent Pallotti Hospital I had to have a emergency Operation done and they told me there was a R5,240.27 outstanding on my first Account and I need to pay this in order to proceed with my second operation on the 21 April 2022.

I had logged a dispute to Life Vincent Pallotti Hospital Cape Town that they charged me 1,5 days instead of One day and this was reported on the in February 2022.

So this means my dispute with Life Vincent Pallotti Hospital,Cape Town on the 19th January 2022 had not been resolved. I was discharged at 11:04am by Dr Shaahida Sonday and this was never corrected because the admin Clerk, Jessica Julius at Life Vincent Pallotti Hospital captured the incorrect time 13:04pm and costed me for 1,5 days @ R4441.00.

On the 19/02/22 I disputed this claim, called and emailed Rehana Haniff and again emailed Jessica Isaacs on the 01/03/22 and no reply, I emailed Rehana Haniff again on the 14/04/2022 and spoke to her and she promised me she will ensure the matter is resolved. On the 21/04/2022 I escalated it to Avril Govender to assist with this and she emailed Nickita Pillay and copied Zain Roberts in the emails send from me and still no reply. I emailed Avril Govender again on the 05/05/22 and still no reply.

Please revert back urgent!

I emailed be Nickita Pillay again on the 01/12/2022,escalating this matter once again to be resolved. Life Vincent Pallotti Hospital is Quick to demand their monies and ignores their mistakes and cannot resolve my claim. Totally unprofessionalism from Life Vincent Pallotti Hospital Cape Town.

Please revert back to me urgently. Yvette Freeman *** Mobile: ***