lM
lebo M

1 reviews | Active since May 2016

16 Aug 2024, 17:50

refund

on the 4th August I went into casualty at the fourways hospital. They made me pay cash saying the medical aid didnt cover it which I dont understand why. The medical aid paid this amount on the 14th august and I called the accounts department on tuesday who said i should call today to ask for refund. I dont understand why she didnt process the refund while i was on the call as i dont have airtime to call them everytime. I WANT MY MONEY immediately

0
Replies (1)
Life Healthcare
Life Healthcare's reply20 Aug 2024, 11:44
Official
Good day, Lebo M,

Thank you very much for bringing this to our attention. We have shared your contact details with hospital management and they will be in contact.

Many thanks,
Life Healthcare