CB
Cliff B

1 reviews | Active since Jul 2011

20 Apr 2015, 10:29

Quick to demand payment, but slow to refund

27/03/2015 : My daughter had chest pains where we decided to rather try the Robinson Life Hospital than the usual visit to Netcare Krugersdorp.<br> Upon arrival first thing demanded was payment. We paid and hoped we will receive an answer regarding the chest pains this time round. After payment was done, all of a sudden we were told that because our medical aid membership is not older than 12 months, a 50% deposit of the hospital account will be required immediately, before any further assistance. <br> We told them to refund us and went to Netcare Krugersdorp....<br> We were told my daughter's chestpains were a problem with her heartvalve and it also leaks...<br> <br> Till date we are battling to get our payment back from the hospital...<br> We only received R107 back of R800 from the one deposit paid and now try and get a detailed bill to see what we were charged for. Of the R600 deposit for the doctor's account we are still fighting...<br> <br> They are quick to try and make a money, but to return it is another story.<br>

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