Private Hospital Rip-Off - Chatsmed Hospital

The public needs to be more aware of how this Private Hospitals attempt to rip-off patients. My father was an inpatient [December 2019] at Chatsmed Garden Hospital (Woodhurst, Chatsworth). When we were informed of his discharge, arrangements (for his pick-up) were made telephonically with the Sister in charge of the ward. I arranged to be there by 13h00. The SR in-charge, assured us such was fine, as they were still finalizing the discharge process, along with sorting take home medication. When I did arrive at the ward, we were advised, that we would need to await for a porter to take the patient (my father) with a wheelchair from the ward to the ground floor. The wait for the porter took over 45 minutes. Eventually over an hour later, we made it to our vehicle. A few months later, we receive a letter, claiming that the med aid had short paid. Reason for short payment, patient discharged after 12 midday. Discharge time reflected: 18h06 (such was advised by Chatsmed). I emailed their collections dept. on 13/02/2020, with zero response from them to date! Today I get an sms that such has been handed over to a legal co for collection. I attempted to dial the number on the sms, no answer. PLEASE BE WEARY OF THIS HOSPITAL AND THEIR ************ METHODS!