Poor service from st...
Poor service from staff i was there for an operation on the 22nd of October I have wound that apparently were suppose to have been seen in 10 days from the day of the operation i am learning this today when I talk to the Dr's receptionist that the nursing staff that was there were suppose to book me an appointment with the wound clinic ,what if the wound are septic as we speak some one must answer to this i am not happy with the services of this hospital in general, they need to improve or shutdown My number is ***
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Life Healthcare's replyOfficial
11 Nov 2025, 13:12Dear Refilwe M,
Thank you for bringing this to our attention. We are sorry and disappointed to hear that your experience was a negative one.
Quality lies at the core of our values as we offer excellence in clinical care and service delivery at all levels, and we aim always to have a patient-centred approach and to make personal care a reality at every interaction.
We are sorry to hear that you never got to experience this.
Kindly send us your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=hAhCpJCg, and it will be escalated to the appropriate department to investigate. Someone will contact you in due course.
We hope to hear from you soon.
Many thanks,
Life Healthcare
Life Healthcare's reply11 Nov 2025, 13:12
Official
Dear Refilwe M,
Thank you for bringing this to our attention. We are sorry and disappointed to hear that your experience was a negative one.
Quality lies at the core of our values as we offer excellence in clinical care and service delivery at all levels, and we aim always to have a patient-centred approach and to make personal care a reality at every interaction.
We are sorry to hear that you never got to experience this.
Kindly send us your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=hAhCpJCg, and it will be escalated to the appropriate department to investigate. Someone will contact you in due course.
We hope to hear from you soon.
Many thanks,
Life Healthcare