KM
Kholofelo M

1 reviews | Active since Apr 2017

07 Feb 2024, 10:28

Poor service

The service at Glynwood hospital in Benoni is appalling, one they booked me up for a follow-up appointment that they scheduled and i still had to wait almost 2 hours to be attended to. Secondly the treatment i got from the staff is way below par. The sister that assisted me treated as though she was doing me a favourand i asked to report that to her superior Anelin and she was rude and yelling at me and never gave me an opportunity to explain and i work in retail and this kind of service I'm not gonna expect at all because i don't offer my client's this kind of service.

I'm not gonna allow this kind of service when I'm a paying client when i explained my level of dissatisfaction i was yelled at, that for me is utterly disrespectful and unacceptable for a brand as big as Life healthcare.

0
Replies (1)
Life Healthcare
Life Healthcare's reply07 Feb 2024, 12:46
Official
Hi Kholofelo , Thank you for getting in touch. Please be advised that we have shared your contact details and escalated this matter to hospital management, someone will be in touch soon. Regards, Life Healthcare