Poor service

My 3 year old had fever with high temperature on Saturday evening and i rushed him to Bedford Gardens emergency unit casualty by Doctor Evelyn Gordon practice (24th February 2018).

Arriving at the reception I asked to be assisted as his temperature was too high and he was boiling. Two Male receptionists told me I cannot be assisted before I complete a form first, i explained my situation and asked to see the Doctor while my husband completed the forms.

But the two guys refused and insisted I first complete the documentation. This was the worst service ever because it is not my first time coming to this hospital and in situations like this....how do you expect a Mother to wait while a little one is in pain and unconscious.

I believe this two gentleman need be taught a lesson and this should be taken seriously.

The names of the Male receptionists

Nkosi Zikalala

Alex Hlatshwayo

The hospital must do something about this and I will report this everywhere for everyone to know this poor service.