Poor experience at Life Flora

My husband was admitted to hospital by Dr. Ferande Peters at Life Flora Hospital on 28 September following a consultation related to clearance for a biopsy. We were advised that his heart valve appeared to be narrowing and that further investigations were necessary. An MRI was initially recommended and later changed to a CT scan.

After four days in hospital, a scope procedure was scheduled. My husband fasted for the entire day in preparation, only to be informed later that the scan had been misinterpreted and that the procedure was not required. He was subsequently discharged.

This experience caused considerable stress and anxiety for our family. We believe there was poor communication regarding the investigations and treatment plan, and we are concerned about the impact of the apparent misinterpretation of the scan on the care provided.