PATHETIC SERVICE FROM ACCOUNTS DEPARTMENT

<p>my mom landed in hospital on the 6/8 due to her medical aid been suspeneded, i than had to do a up front payment of R19700, i called the hospital after the medical aid was sorted and asked how i can claim the R19700 back they said to me i must send them the proof of payment as welll as fill in the form where they will reinburse me and they will get the money baqck from discovery. the forms were sent back to them on the same day I was told that it would take 5-7 working days to be reinbursed, it is now the 22/8 and i have not recieved any money or any feed back. i call dicovery to find out what is happening and get told the hospital has not submitted all the relevant documents. i need tis money for other expenses and due to there lack of effort and customer service i now have no answers. I would not recommend any one to deal with any life health care esspecially bedford gardens</p> <p> </p>