Pathetic Life Healthcare Organisation

It is truly unimaginable to think about how we have such *********** people working in such large organisations - if this is the type of people that Life Healthcare has in their employ, then I think that my 14 year old son could be employed there. I keep on receiving these claim letters from Chatsmed Hospital for a payment which should have been claimed out of my Medical Aid. I contacted my Medical Aid and sent them through this claim. They asked for a "Secondary ICD10 Code" and thereafter they will be able to make payment. This message was sent through to LHC on the 16th November 2020 with a distinct request for this code. In spite of this, I still receive a final claims claims letter on the 11th December 2020 for this. Do people at LHC read their e-mails or do they just jump in and all ready to make claims. I don't expect this kind of treatment because I absolutely don't dodge medical bills and I can't tolerate such levels of incompetence. If I receive one more claim to this nature, I will be forced to go to the media with this and contact Wendy Knowler about publishing this incident. Please contact me on *** and the name is Mr L. Moodley.