Pathetic health care

I am absolutely appalled by the fact that Chatsmed hospital seems to have gone to the dogs! My dad who is diabetic and a heart patient had to wait for such a long time and was still not treated, my mum eventually just gave him pain killers and took him home because there's only one doctor in the freaking TRAUMA UNIT!!! Do these people even understand the meaning of TRAUMA?! There was even another lady there who mentioned that she had been waiting for 2 hours and still has not been treated!!! They are quick to take our hard earned money when it comes to medical aid payments but cannot deliver on the service we are paying for!!!