MS
Mulalo S

1 reviews | Active since Aug 2022

17 Dec 2024, 15:47

Outrageous and Unjustified Billing – R938 Rip-Off

To Whom It May Concern,

I am writing to express my utter discontent with the unjustified and ridiculous R938 charge your hospital has imposed on me. Two months ago, I brought my son to Life Fourways Hospital because he was unwell. The doctor examined him, prescribed medication, and provided a script for the pharmacy. I paid for everything — the doctor’s consultation fee, the medication, and even parking.

Now, two months later, I receive a message claiming I owe R938 for “coming to the hospital.” What exactly is this charge for? At no point was I informed of such an absurd fee. Your failure to disclose this beforehand reeks of exploitation, and this charge is nothing short of a blatant rip-off.

This is unacceptable and unprofessional. I demand a clear and immediate explanation for this charge. If no valid reason can be provided, this bill needs to be voided. Stop preying on unsuspecting patients who already pay exorbitant fees for your services.

Ref ***

0
Replies (1)
Life Healthcare
Life Healthcare's reply18 Dec 2024, 08:04
Official
Good day, Mulalo S, Thank you for taking the time to get in touch with us. We are sorry to hear that you were disappointed and let down at Life Healthcare. Please send your contact details, by following the link, https://lifebrand.goreview.co.za/goreview-crm?revid=FuuChm4M, so that we the appropriate person can contact you regarding your experience. We hope to hear from you soon. Many thanks, Life Healthcare