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Evelyn D

1 reviews | Active since Oct 2023

25 Oct 2023, 00:12

Ours was an unfortunate, the service seemed to be tired and uninterested.

My younger sister had been suffering constant headaches, dizziness and heart pulpitation throughout month of August she had been to 2 clinics; visited twice the same local doctor; and eventually opted to go to Parkland Springs twice in a one week apart of August, which all drained her Bonitas funds but would be turned away with just prescriptions and a day's letter of absence from work. On her second visit to Life Hospital, 23 August she had no funds whatsoever, hoping for admission since she was back the 2nd time in a space of a week same condition suffering with no recovery, she paid cash for the same tired service, triage waiting time beyond 2 hours. We arrived at the hospital just before it was 16:00 PM and left eventually by 12:00 AM. Not so kind nurse at the casualty rudely showed us the waiting area when we enquired of my sister, while she'd been in a drip there over 4 hours. Well, they missed the condition she was suffering from: thyroid, iron deficiency and sinuses. She was glad to be admitted in Glenwood a week later and got treated as in-patient. It's all in the past now.

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Replies (1)
Life Healthcare
Life Healthcare's reply25 Oct 2023, 09:41
Official
Hi Evelyn,

Thank you for getting in touch. Please be advised that we have shared your contact details and escalated this matter to hospital management, someone will be in touch soon.

Regards,
Life Healthcare